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Support Coach - Supported Employment and Options

HPI – Windham, Connecticut
Department HPI
Employment Type Part-Time
Minimum Experience Entry-level
Compensation $14.75 per hour

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. 

Position Title: SUPPORT COACH - Supported Employment and Options

Definition of Position: The Support Coach is a member of the Supported Employment & Options team and is responsible for teaching and modeling job-related skills for the workers and implementing the workers’ professional, behavioral, and social programs.

In this position you will:

  • Model job skills for worker(s) and train worker(s) in tasks to be performed
  • Balance needs/interests of each worker with employer needs/expectations
  • Hold worker(s) accountable for job responsibilities and ensure job gets done satisfactorily each day
  •  Implement a program that includes goals and objectives as established by the person’s team in the Individuals Service Plan
  • Administer medication as directed by the Manager in accordance with Physician’s Orders and DDS Medication Administration guidelines
  • Be accepting of people's differences (e.g. abilities, styles, personalities, etc.) and adjust own approach to accommodate others
  • Communicate in a way that is accurate, timely, positive, person-centered and respectful of the person’s privacy
  • Complete all required documentation daily and participate in regular staff development sessions
  • Keep manager(s) informed of incidents, behaviors, comments, etc., regarding resident(s) that are unusual, problematic or significant
  • Intervene in emergency situations (e.g., self-injury, medical aggression) and according to an individual’s specific behavior management program utilizing training received from Horizons

Required Qualifications:

  • The Support Coach is at least 21 years of age
  • Must possess a high school diploma or equivalent
  • Must possess a valid Connecticut driver’s license, acceptable driving record, and reliable transportation
  • Must possess at least two years minimum experience working with people or an approved equivalent
  • Must be able to pass a criminal background & license check performed by Horizons


  • Competitive hourly wage starting at $14.75 per hour
  • Opportunity to move into a full-time position within one year of employment

Part-time benefits include:

  • 401K eligibility with a 3% employer match
  • Vision, Pet, and Voluntary Life Insurance

Full Time Benefits include:

  • 401K eligibility with a 3% employer match
  • Health, Dental, Vision, Pet, and Voluntary Life Insurance
  • Short-term Disability and Life Insurance

Our Mission:

To create and sustain person-centered opportunities for people with special needs where they live, learn, work, and play.

About Horizons:

Horizons has been offering support to individuals with developmental disabilities and other special needs for nearly 40 years. Founded as a summer camp, Horizons has since expanded to offer year-round opportunities through Supported Employment & Options, Supported Living, and Educational Support Services. Today, the organization supports nearly 1,700 people annually by focusing on each person’s capacity and talents while responding to the changing needs of families, individuals, and the community. We expect more than what others think is possible.

Learn more at our website – www.horizonsct.org

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  • Location
    Windham, Connecticut
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    $14.75 per hour
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