Support Coach - Supported Employment and Options

Supported Employment and Options · South Windham, Connecticut
Department Supported Employment and Options
Employment Type Part Time and Full Time
Minimum Experience Entry-level
Compensation 17.25 - 19.25

Position Title: Support Coach (Part-time to start, possibility for Full-Time for the right candidate)

Horizons creates and sustains person-centered opportunities for people with special needs where they live, learn, work, and play.The Support Coach is responsible for teaching and modeling job-related skills for the individuals and implementing their professional, behavioral, and social programs. The Support Coach helps foster the independence of the individual, supports them in achieving their goals, and facilitates opportunities for them to live a fulfilling and meaningful life. 

 In this position you will:

  • Model job skills for worker(s) and train worker(s) in tasks to be performed
  • Balance needs/interests of each worker with employer needs/expectations
  • Hold worker(s) accountable for job responsibilities and ensure job gets done satisfactorily each day
  •  Implement a program that includes goals and objectives as established by the person’s team in the Individuals Service Plan
  • Administer medication as directed by the Manager in accordance with Physician’s Orders and DDS Medication Administration guidelines
  • Be accepting of people's differences (e.g. abilities, styles, personalities, etc.) and adjust own approach to accommodate others
  • Communicate in a way that is accurate, timely, positive, person-centered and respectful of the person’s privacy
  • Complete all required documentation daily and participate in regular staff development sessions
  • Keep manager(s) informed of incidents, behaviors, comments, etc., regarding resident(s) that are unusual, problematic or significant
  • Intervene in emergency situations (e.g., self-injury, medical aggression) and according to an individual’s specific behavior management program utilizing training received from Horizons


  • Competitive hourly wage starting at $17.25 to $19.25 per hour

Part-time benefits include:

  • 401K eligibility with a 3% employer match
  • Vision, Pet, and Voluntary Life Insurance

Full Time Benefits include:

  • 401K eligibility with a 3% employer match
  • Health, Dental, Vision, Pet, and Voluntary Life Insurance
  • Short-term Disability and Life Insurance


  • The Support Coach is at least 21 years of age
  • Must possess a high school diploma or equivalent
  • Must possess a valid Connecticut driver’s license, acceptable driving record, and reliable transportation
  • Must possess at least two years minimum experience working with people or an approved equivalent
  • Must be able to pass a criminal background & license check performed by Horizons
  • Physical Requirements - Ability to lift at least 50 pounds; ability to respond to critical incidents that may require protective holds and escorts; ability to assist individuals to enter/exit buildings, work sites, vans/vehicles, etc; ability to perform CPR and First Aid

 About Horizons:

Horizons has been offering support to individuals with developmental disabilities and other special needs for nearly 40 years. Founded as a summer camp, Horizons has since expanded to offer year-round opportunities through Supported Employment & Options, Supported Living, and Educational Support Services. Today, the organization supports nearly 1,700 people annually by focusing on each person’s capacity and talents while responding to the changing needs of families, individuals, and the community. We expect more than what others think is possible.

Learn more at our website –

Studies have shown that women, BIPOC, and other people from marginalized groups are less likely to apply for jobs unless they meet all the qualifications described in the job description. If you believe that you could excel in this role, we encourage you to apply. Horizons is committed to building a diverse and inclusive organization and considering a broad array of candidates, including those with diverse work experiences and backgrounds. You may use your cover letter to express your interest in the role and what you hope to bring to this role.

Thank You

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  • Location
    South Windham, Connecticut
  • Department
    Supported Employment and Options
  • Employment Type
    Part Time and Full Time
  • Minimum Experience
  • Compensation
    17.25 - 19.25